Job Description

Job Title - Cabling Technician – Data Centre

Location - Hayes - Site based

Salary - Up to £40,000

Overview
We’re looking for a skilled Cabling Technician to support daily operations across a busy data centre environment. You’ll handle cabling requests, troubleshoot faults, support hardware installations, and keep all documentation accurate using a range of customer platforms. This role requires strong communication, excellent customer service, and the ability to work flexibly in a fast-paced, technical setting.

Key Responsibilities

Cabling & Technical Support

• Install, test, and decommission structured cabling, including patch panels, patch leads, and cabinet work.

• Perform troubleshooting and Fluke testing, producing certification as required.

• Support hardware installations (servers, switches, cabinets) and assist third-party engineers when needed.

• Complete data centre maintenance tasks such as cabinet, PDU, and containment modifications.

Administration & Coordination

• Log and update tasks using platforms such as ServiceNow, Office 365, SmartView, and customer portals.

• Raise and manage tickets with co-location providers.

• Maintain accurate patching schedules, stock lists, and site inventory.

• Ensure all work has appropriate client approval and clear communication throughout.

Site Operations

• Follow all site processes, supplier guidelines, and co-location provider procedures.

• Escort contractors, manage visitor inductions, and ensure compliance with on-site regulations.

• Conduct daily walkarounds, weekly cabinet lock checks, and report any issues promptly.

• Keep all cabinet areas secure, tidy, and compliant.

What You Bring

• Strong understanding of data centre environments.

• Excellent customer service, organisation, and communication skills.

• A proactive, flexible approach and the ability to work well as part of a team.